15 May 2023Open access
Service Packaging and Guest Hotel Selection in Umuahia, Abia StatePublisher siteBritish Journal of Marketing Studies, Customer Service Quality and Loyalty
UniversitiesC.O. Onyeonoro
Active, last published 2026
In customer service quality and loyalty
C.O.
Onyeonoro
Scholar“Research focused on Customer Service Quality and Loyalty and adjacent fields.”
Abia State University
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01 · About the work
What I study
.O. Onyeonoro is a researcher working on Customer Service Quality and Loyalty. A fuller summary will appear once they update their profile.
02 · Reach
Publication output and reach
C.O.'s work has been cited 9 times across 1 active year. Bars show publications per year; the line shows cumulative citation totals across publications first appearing in each year.
03 · Research focus
Topics
Customer Service Quality and Loyalty×3Islamic Finance and Banking Studies×2
04 · Where I am
Affiliations
Affiliation on published researchAbia State UniversityDrawn from the institution listed on this researcher’s published work.
Research themes (UN SDGs)
05 · Selected work
Recent publications
3 works15 Feb 2023Open access1cites
Emotional Intelligence and Hotel Employee Work Behaviour: Moderating Role of AgePublisher siteEuropean Journal of Hospitality and Tourism Research, Emotional Intelligence and Performance
15 Jan 2023Open access
Staff Involvement in Decision Making and Hotel Performance in Abia State, NigeriaPublisher siteEuropean Journal of Hospitality and Tourism Research, Islamic Finance and Banking Studies
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