In customer service quality and loyalty
Scholar“Research focused on Customer Service Quality and Loyalty and adjacent fields.”
Copperbelt University
Zambia3
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85
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offat Chawala is a researcher working on Customer Service Quality and Loyalty. A fuller summary will appear once they update their profile.
Moffat's work has been cited 85 times across 2 active years. Bars show publications per year; the line shows cumulative citation totals across publications first appearing in each year.
Research themes (UN SDGs)
African Journal of Commercial Studies, FinTech, Crowdfunding, Digital Finance
African Journal of Commercial Studies, Digital Marketing and Social Media
International Journal of Multidisciplinary Research and Growth Evaluation, Optimism, Hope, and Well-being
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