29 Aug 2026
A double-edged sword: how technology-mediated risk shapes customer engagement in AI-driven tourism decision-makingPublisher siteJournal of Travel & Tourism Marketing, AI in Service Interactions
Active, last published 2026
In diverse aspects of tourism research
Doğan
Gürsoy
Scholar“Research focused on Diverse Aspects of Tourism Research and adjacent fields.”
University of Johannesburg
South Africa88
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30.8k
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01 · About the work
What I study
oğan Gürsoy is a researcher working on Diverse Aspects of Tourism Research. A fuller summary will appear once they update their profile.
02 · Reach
Publication output and reach
Doğan's work has been cited 30,752 times across 2 active years. Bars show publications per year; the line shows cumulative citation totals across publications first appearing in each year.
03 · Research focus
Topics
Diverse Aspects of Tourism Research×131Digital Marketing and Social Media×76Customer Service Quality and Loyalty×65Consumer Behavior in Brand Consumption and Identification×49Sport and Mega-Event Impacts×40
04 · Where I am
Affiliations
Affiliation on published researchUniversity of Johannesburg, South AfricaDrawn from the institution listed on this researcher’s published work.
Research themes (UN SDGs)
05 · Selected work
Recent publications
4 works11 Aug 2026
From digital strain to detox travel: explaining digital detox-oriented travel behavior using the Stressor-Strain-Outcome frameworkPublisher siteTourism Recreation Research, Heme Oxygenase-1 and Carbon Monoxide
28 Apr 2026
Influencer marketing in hospitality and tourism: a systematic literature review and research agendaPublisher siteInternational Journal of Contemporary Hospitality Management, Digital Marketing and Social Media
29 Jan 20246cites
From workplace to home: consequences of supervisor bullying in the hospitality settingPublisher siteEvidence-based HRM a Global Forum for Empirical Scholarship, Workaholism, burnout, and well-being
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