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Generative artificial intelligence models such as ChatGPT can simulate human-like conversations across various domains, but they are increasingly exploited by malicious actors to carry out cyberattacks. Adversaries frequently pose as ordinary users to manipulate vulnerabilities in these models for malicious ends. An investigation into these tactics outlines illustrative examples of artificial intelligence enabled cyber threats alongside an assessment of user awareness. In a survey of 253 participants, over 80 percent recognised that cyber criminals employ ChatGPT for malicious purposes. While the technology presents clear opportunities to streamline business processes, enhance service quality, and boost efficiency, organisations must actively secure their computational infrastructure. Recommendations focus on deploying ChatGPT securely, mitigating potential cyberattacks, and strengthening organisational defences against adversaries seeking to exploit generative tools.
As generative artificial intelligence becomes widespread in business operations, understanding the associated security vulnerabilities is essential. Malicious exploitation of tools like ChatGPT exposes organisational infrastructure to novel threats. Raising user awareness and implementing defensive safeguards allows institutions to benefit from operational efficiencies while actively mitigating the risks of artificial intelligence enabled cyberattacks.
The findings offer security guidance and risk awareness for organisations seeking to adopt generative artificial intelligence within their operational processes. Potential end users include corporate IT departments, cybersecurity teams, and business managers looking to streamline workflows safely. The work represents early-stage conceptual and survey-based research, providing recommendations rather than a standalone commercial product or tested software tool.
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The Chat Generative Pre-training Transformer (GPT), also known as ChatGPT, is a powerful generative AI model that can simulate human-like dialogues across a variety of domains. However, this popularity has attracted the attention of malicious actors who exploit ChatGPT to launch cyberattacks. This paper examines the tactics that adversaries use to leverage ChatGPT in a variety of cyberattacks. Attackers pose as regular users and manipulate ChatGPT’s vulnerability to malicious interactions, particularly in the context of cyber assault. The paper presents illustrative examples of cyberattacks that are possible with ChatGPT and discusses the realm of ChatGPT-fueled cybersecurity threats. The paper also investigates the extent of user awareness of the relationship between ChatGPT and cyberattacks. A survey of 253 participants was conducted, and their responses were measured on a three-point Likert scale. The results provide a comprehensive understanding of how ChatGPT can be used to improve business processes and identify areas for improvement. Over 80% of the participants agreed that cyber criminals use ChatGPT for malicious purposes. This finding underscores the importance of improving the security of this novel model. Organizations must take steps to protect their computational infrastructure. This analysis also highlights opportunities for streamlining processes, improving service quality, and increasing efficiency. Finally, the paper provides recommendations for using ChatGPT in a secure manner, outlining ways to mitigate potential cyberattacks and strengthen defenses against adversaries.
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DOI: 10.3390/info15010027
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