The Impact of Artificial Intelligence on Supply Chain Resilience: bibliometric analysis and systematic literature review

Abstract

The escalating complexity of dynamic supply chain processes necessitates adaptive technology. Although various AI- based supply chain applications have emerged recently, there has been limited focus on utilizing artificial intelligence specifically within supply chain functionsHarnessing artificial intelligence provides notable benefits, mainly by significantly enhancing supply chain resilience. Given the limited existing research, this research explores current artificial intelligence applications within supply chain processes and pinpoints areas for additional exploration investigation. We conducted a review of 80 research articles published during the period from 2020 and 2023 retrieved from the Scopus databaseOur analysis outlines critical features regarding artificial intelligence's role in improving supply chain resilience. Ultimately, we assert that judicious utilization of AI across diverse supply chain processes facilitates the development of a resilient supply chain, underpinning a robust decision support system.