The Evolving Role of Large Language Models in UX Design: A Bibliometric Analysis Study

Abstract

Context: The advent of large language models (LLMs) have changed the way artificial intelligence interacts with users by understanding and generating natural language. In the field of user experience (UX) design, they open up new ways to improve design processes, support user-centered approaches, and create more inclusive and personalized digital experiences. However, there is still limited research that looks closely at how LLMs are used in UX design. Objective: The primary role of this study is to explore how academic research is addressing the integration of large language models to UX Design. It focuses on identifying current themes, how researchers are working together, and how the focus of the studies has changed over time. Method: This bibliometrics study is based on 42 research papers published between 2022 and 2025, selected from the databases: SpringerLink, IEEE Xplore, ScienceDirect, ACM Digital Library, Scopus, Web of Science, Arxiv, and Dimensions by using the PRISMA method. Tools like Bibliometrix and RStudio were used to analyze publication trends, citation patterns, and the main topics covered in the literature. Results: The findings show that research on LLMs and UX has grown quickly in recent years, especially after the release of tools like ChatGPT. Most of the publications originate from researchers in the USA, China, and Canada. The most common topics include chatbots, co-creation with AI, personalization, and accessibility issues such as fairness and transparency. A few papers were cited often, but many received limited attention, showing that the field is still developing. Conclusion: This analysis synthesizes early research trends in LLM-driven UX design, revealing growing academic interest. Findings highlight the need for deeper investigation into how these models enable inclusive and user-centered solutions, while underscoring the value of cross-disciplinary collaboration between AI and UX fields to advance design innovation.