The Effects of Telework on the Engagement and Adaptive Performance of Employees in Despatialization Situations Within Moroccan Companies

Abstract

This chapter explores the implications of telework on organizational behavior, with particular emphasis on meeting employees' basic needs. It presents an empirical study to highlight how telework, by altering traditional work parameters such as place and time, influences employee engagement and performance. Using a quantitative research model, this study seeks to understand how changes in the work environment affect employee motivation and satisfaction. Five research hypotheses were tested using regression analysis on a sample of 160 Moroccan employees working in public and private companies that have formally adopted telework, with at least 6 months experience in telework. The empirical results show that familiarity with teleworking, quality of organizational support, level of autonomy in assigned tasks, work-life balance, and the sense of recognition of performance during telework positively influences employee engagement and adaptive performance. The study highlights the importance of job satisfaction in employee engagement and adaptive performance.