Simulation-Based Resource Allocation Analysis in Home Appliance Distribution Center

Abstract

This study develops a multi-layer simulation model to validate the design of a large home appliance distribution center and evaluate the needed resources. Inbound facility traffic flows, operational processes, and resource dynamics were modeled using discrete-event simulation. The model incorporates elevator kinematics (speed, loading/unloading times) and accounts for different operational strategies. Various resources (including unloading docks, forklifts, and personnel) were simulated to assess their interactions and impacts on performance measures. Through scenario analysis, resource utilization was determined to identify workflow bottlenecks and select the best operational strategy. Key findings demonstrate how critical simulation is for validating the distribution center design and assessing resource allocation needs. This approach enhances the distribution center performance, providing actionable insights for operations managers and decision makers.