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Real-time data analytics in retail: A review of USA and global practices

202442 citationsOpen accessUniversity of Ilorin

In plain language

Real-time data analytics plays an essential role in the modern retail sector by shaping operational strategies and decision-making. In the United States, major retailers deploy real-time analytics alongside technologies such as radio-frequency identification, Internet of Things devices, and analytics platforms. These systems enable dynamic pricing, personalised marketing campaigns, improved customer experiences, and optimised inventory management. Globally, the growth of online marketplaces and cross-border e-commerce drives the adoption of predictive analytics, artificial intelligence, and machine learning to forecast demand, prevent stock shortages, and streamline supply chains. Despite widespread adoption, retailers encounter significant obstacles, including data privacy issues, system integration difficulties, and a lack of skilled personnel. Ongoing technological developments continue to strengthen the link between data analytics and retail operations worldwide.

Key takeaways

  • United States retailers deploy real-time analytics, radio-frequency identification, and Internet of Things devices to implement dynamic pricing and tailor marketing campaigns.
  • Global retailers use predictive analytics, artificial intelligence, and machine learning to forecast consumer demand and optimise supply chain operations.
  • The growth of cross-border electronic commerce and online marketplaces increases the demand for real-time market insights.
  • Widespread adoption faces ongoing challenges related to data privacy, system integration complexities, and a shortage of skilled specialists.

Why it matters

Modern retail relies heavily on fast decision-making to meet shifting consumer expectations and manage complex supply networks. Understanding how analytics, machine learning, and connected devices function across international markets clarifies how businesses reduce inventory waste, adjust prices, and deliver tailored services, while highlighting critical hurdles such as data privacy regulations and technical talent shortages.

Commercialisation angle

The technologies discussed, such as predictive analytics, dynamic pricing engines, and connected tracking devices, are already applied and tested in active commercial use by retail companies. Commercial potential centres on retail operators, e-commerce platforms, and logistics providers seeking to lower inventory losses and target consumers effectively. However, viable adoption depends on addressing enterprise integration hurdles, data privacy obligations, and technical staffing requirements.

AI-generated from the published abstract. Always read the original work before citing.

Abstract

Real-time data analytics has emerged as a pivotal tool in the retail sector, revolutionizing decision-making processes and operational strategies. This study delves into the extensive landscape of real-time data analytics in retail, offering a comprehensive review of practices both in the USA and on a global scale. In the United States, retail giants have harnessed real-time data analytics to gain unprecedented insights into consumer behavior, preferences, and market trends. From personalized marketing campaigns to dynamic pricing strategies, retailers leverage real-time analytics to optimize inventory management and enhance the overall customer experience. The integration of technologies like RFID, IoT devices, and advanced analytics platforms has facilitated the seamless flow of data, enabling retailers to respond swiftly to changing market dynamics. On a global scale, diverse retail markets have embraced real-time data analytics to stay competitive in an ever-evolving landscape. Cross-border e-commerce and the proliferation of online marketplaces have intensified the need for real-time insights into global consumer trends. Retailers worldwide are adopting predictive analytics to forecast demand, reduce stockouts, and streamline supply chain operations. Moreover, the integration of artificial intelligence and machine learning algorithms enhances the ability to analyze vast datasets, uncovering hidden patterns and predicting future market trends. Challenges such as data privacy concerns, integration complexities, and the need for skilled professionals are acknowledged in this review. Despite these challenges, the transformative impact of real-time data analytics on the retail sector is undeniable. As technology continues to advance, the synergy between real-time data analytics and retail practices is expected to deepen, fostering innovation and reshaping the industry's landscape. This study provides a glimpse into the dynamic and evolving realm of real-time data analytics in retail, offering insights into the strategies employed by both the USA and global players to thrive in an era of rapid technological change.

Research topics

  • Big Data and Business Intelligence

Sustainable Development Goals

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DOI: 10.30574/gscarr.2024.18.3.0089

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