article · Asian Journal of Advanced Research and Reports
An investigation of 1,623 professionals across diverse industries evaluates the use, functionality, and perceived impacts of generative artificial intelligence tools. The findings show that artificial intelligence significantly increases professional efficiency and plays a critical role in complex tasks such as data analysis and decision-making. At the same time, the deployment of these technologies reshapes traditional workplace roles, prompting a critical need for workforce adaptation and skill development. Adoption patterns reveal a notable generational divide, with younger professionals engaging with these systems more actively than older age groups. Alongside workplace disruption, participants expressed strong concerns regarding job displacement, data privacy, and ethical compliance. Mitigating these risks requires strategic workforce reskilling programmes alongside clear ethical frameworks to guide responsible integration across different professional sectors.
Rapid integration of artificial intelligence across industries brings measurable productivity gains but also threatens job stability and creates a digital divide across age groups. Understanding how diverse professionals actually interact with these technologies helps organisations and policymakers design ethical deployment strategies and timely reskilling programmes to safeguard employment while capturing the benefits of automation.
The findings inform enterprise software developers, corporate human resources departments, and training providers preparing digital tools and workforce development programmes. While the research evaluates commercial software already on the market, the study itself provides applied survey insights rather than a direct commercial product. Organisations can use these insights to design targeted workplace training, address adoption barriers among older staff, and establish governance policies for workplace automation.
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The rapid advancement of artificial intelligence (AI) technologies, epitomized by tools like ChatGPT, Claude, Bard, Copilot, and Copy AI, has significantly reshaped various professional landscapes. This study aimed to assess the impact of these AI tools on professional performance, job dynamics, and societal perceptions. Amidst their benefits in enhancing efficiency and introducing novel capabilities, these tools also pose challenges concerning job displacement, ethical implications, and societal balance. Data from 1623 professionals across diverse industries were analyzed to assess AI tool utilization, functionality, user satisfaction, and perceived impacts. The results indicate that AI tools substantially enhance professional efficiency and are vital in diverse tasks including data analysis and decision-making. However, they also significantly affect traditional job roles, underscoring the urgency for workforce adaptation and skill development. Notably, the study unveils a generational gap in AI adoption, with younger users showing higher engagement compared to older cohorts, suggesting a digital divide. The study’s novelty lies in its comprehensive analysis of AI tool impacts across multiple professions, highlighting ethical and societal challenges. Concerns about AI-induced job displacement, privacy, and ethical use were evident, calling for responsible AI integration. The study advocate for targeted reskilling programs to equip the workforce for an AI-driven future and ethical guidelines to ensure AI tools' responsible development and use. This research contributes to the understanding of AI’s role in modern professional settings and offers strategic insights for policymakers, educators, and industry leaders. Emphasizing a balanced approach, the study urges for AI deployment that maximizes benefits while addressing potential risks and societal concerns.
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DOI: 10.9734/ajarr/2024/v18i1596
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