Hospitality on the edge: Effects of occupational stress on the psychological wellbeing of hotel employees in Ghana

Abstract

Based on the Effort-Reward Imbalance theory, this study examines the influence of occupational stress on the psychological wellbeing of hotel employees in Ghana using survey data collected from 239 hotel employees. The findings reveal that occupational stress leads to deterioration in the psychological wellbeing of the hotel employees. Further, employees who experienced difficult physical work environment, organisational injustice, high job demand, and lack of reward are more likely to have poor psychological wellbeing than those who did not experience any of these types of occupational stress. The theoretical and practical implications of these findings are discussed.