Green is Lovely! The Mediating Effect of Employees’ Green Behavior on Perceived Organizational Support for the Environment and Job Satisfaction

Abstract

This study examined the mediating effect of employees’ green behavior (EGB) on the relationship between perceived organizational support for the environment (POSE) and job satisfaction (JS) among hotel employees. A quantitative approach was employed, with data collected from 258 hotel employees in Tanzania using a structured survey questionnaire. The data were analyzed using covariance-based structural equation modelling in IBM SPSS Amos and Hayes’ PROCESS macro. This dual approach was essential for examining both the direct and indirect effects of POSE on JS through EGB. The findings revealed that POSE had a significant and positive direct effect on JS. Moreover, both POSE and EGB were found to be positively and significantly related to JS. EGB partially mediated the relationship between POSE and JS, confirming the presence of both the direct and indirect effects. This study offers valuable theoretical and practical insights for researchers and practitioners in the hotel industry. Theoretically, the study enhances understanding of the role of POSE in improving JS, particularly through EGB. Practically, the study’s findings suggest that hotel managers should implement environmentally friendly supportive policies to foster EGB and enhance employee JS.