book chapter · Advances in hospitality, tourism and the services industry (AHTSI) book series
This chapter delves into how wearable technology can be integrated into the tourism sector to elevate the travel experience by monitoring tourist activities and delivering tailored, real-time services. Devices such as smartwatches, fitness trackers, and augmented reality glasses have significantly altered the tourism landscape, providing valuable insights into tourists' preferences, health, and movements. The discussion focuses on leveraging this technology to customize tourist interactions, enhance safety and well-being while traveling, and boost engagement at cultural and natural sites. Additionally, it examines how wearable tech can foster sustainable tourism by promoting environmentally friendly practices. The findings underscore the transformative potential of wearable technology in the tourism industry, presenting innovative strategies for enhancing customer satisfaction and refining travel experiences.
This page summarises published work. The authoritative version sits with the publisher.
DOI: 10.4018/979-8-3693-7447-4.ch022
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