Fintech-based inclusive financial resource and well-being of female entrepreneurs: the mediating role of financial resilience

Abstract

Purpose Anchored in Self-Determination Theory, this study examines whether and how female entrepreneurs leverage Fintech to build financial resilience and enhance their well-being. Specifically, it argues that autonomy, competence, and relatedness facilitated through Fintech usage strengthen financial resilience, which in turn improves overall well-being. Design/methodology/approach The study adopts a quantitative research design based on cross-sectional survey data collected from 409 women entrepreneurs in Ghana. Ordinary Least Squares (OLS) regression was used as the primary estimation technique to test the hypothesized relationships. To account for the bounded nature of the dependent variable and strengthen robustness, Tobit regression was conducted as a supplementary analysis. In addition, conditional process analysis (PROCESS macro) was employed to further validate the mediating effect. Findings The results show that Fintech usage significantly enhances financial resilience among female entrepreneurs, and financial resilience, in turn, positively influences their overall well-being. The findings confirm the mediating role of financial resilience in the Fintech–well-being relationship. Research limitations/implications By integrating Self-Determination Theory with inclusive Fintech research, this study contributes theoretically and empirically by demonstrating how access to inclusive financial resources influences entrepreneur well-being through financial resilience. However, the cross-sectional design limits causal inference. Practical implications Fintech adoption represents an important policy lever for alleviating financial constraints faced by female entrepreneurs and improving their well-being. Policymakers should promote supportive measures such as enhancing digital infrastructure, improving interoperability, strengthening cybersecurity, and expanding digital literacy. Female entrepreneurs are also encouraged to deepen their engagement with mobile financial tools to better manage risk and enhance resilience. Originality/value This study advances the literature by linking Self-Determination Theory with Fintech research to explain how financial inclusion fosters female empowerment and entrepreneur well-being through financial resilience. Drawing on evidence from women entrepreneurs in Ghana, it enriches scholarship at the intersection of gender, Fintech, and entrepreneurship.