Exploring the shift from traditional to remote work in the Ghanaian construction industry

Abstract

The shift from traditional site-based work to remote and hybrid models in Ghana’s construction industry has compelled firms to adopt digital tools and alternative work arrangements. Among construction professionals, the study examines the strategies to facilitate this transition, the technological platforms adopted, and the challenges encountered. It employed a descriptive survey design within the positivist paradigm, collecting quantitative data from 391 industry professionals by way of a structured questionnaire distributed through Google Forms. The collected data were processed using SPSS version 16, and Pearson’s correlation and linear regression were used to analyse them. Although management made moderate structural efforts, such as defining remote eligibility roles, the cultural integration of remote work remained underdeveloped. Technological readiness was the strongest strategic area, with the widespread use of tools such as Zoom, Google Drive, and Microsoft 365; however, the adoption of industry-specific software remained minimal. Challenges such as ineffective communication, poor monitoring, and digital skill deficits hindered the implementation of remote work. The study found a significant correlation between remote work and employee well-being. Despite infrastructural and cultural limitations, remote work yielded positive outcomes for employee autonomy and wellness. The study recommends that Ghanaian construction firms invest in resilient digital infrastructure and structured remote work policies.