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article · Serbian Journal of Management

Exploring the relationship between leadership communication style, personality trait and organizational productivity

201662 citationsOpen accessOlabisi Onabanjo University

In plain language

Effective communication and leadership traits are critical for helping organisations navigate business challenges and prevent the waste of resources and talent. Corporate leaders often struggle to shift smoothly between communication styles to articulate ideas clearly to employees, which can hinder overall output. An investigation into these dynamics gathered data from 112 academic staff members at the University of Lagos using a cross-sectional survey and personal observation. The evidence reveals a clear connection between a leader's personality traits and their chosen communication style. Furthermore, leadership communication style acts as a direct determinant of organisational productivity. The combined effect of personality traits and communication styles significantly influences overall workplace performance, highlighting the need for institutional leadership to align communication approaches with personal traits to boost productivity.

Key takeaways

  • Leadership communication style is closely linked to an individual's personality traits.
  • The communication style used by leaders directly determines organisational productivity.
  • Personality traits and communication styles jointly affect overall organisational productivity.

Why it matters

Clear leadership communication prevents the loss of critical talent and institutional resources. Understanding how communication styles interact with personality traits helps organisations identify leadership approaches that bolster workforce productivity. This knowledge aids institutions in recognising which communication practices best support employee performance during complex operational challenges.

Commercialisation angle

This early-stage research provides insights that corporate and higher education management can use to shape leadership development programmes and managerial communication guidelines. Potential users include human resource departments and executive training providers seeking evidence-based criteria for leadership performance. The findings remain at an observational and survey stage, requiring further operational development before direct deployment into commercial assessment tools or structured training products.

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Abstract

In organizational research and practice, prolific communication is significantly linked with quality leadership traits. Leadership quality helps in mitigating the failure of an organization to survive the increasing business challenges that may result in waste of resources, talents and potentials needed for achieving optimal organizational productivity. However, an examination of academic literatures reveal that corporate leaders are often faced with the challenge of how to move smoothly between different communication styles to communicate clearly articulating ideas and knowledge to employee's whenever the occasion demands which hinders organizational productivity. Against this background, this study explores the relationship between leadership communication style, personality trait and organizational productivity. The study utilized cross-sectional survey method. Participants were 112 academic staff of University of Lagos, Nigeria who was selected through multi-stage sampling techniques. Data were collected through structured questionnaire and personal observation. Results show that there exists a connection between leadership communication style and personality trait. Also, the finding revealed that leadership communication style determines organization productivity. More so, the finding established that personality traits and communication styles have combine effect on organizational productivity. Conclusively, the findings were discussed with reference to relevant empirical literatures with recommendations for management of organizations both for practice and future research highlighted.

Research topics

  • Management and Performance Evaluation
  • Leadership and Management in Organizations
  • Educational Methods and Teacher Development

Sustainable Development Goals

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DOI: 10.5937/sjm11-8480

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