article · The International Review of Retail Distribution and Consumer Research

Customer satisfaction of online purchases and repurchase intentions: the moderating role of return services

Zakari Bukari
Sayibu Ibrahim Nnindini
George Cudjoe Agbemabiase
Michael Boadi Nyamekye

20243 citationsUniversity of Professional Studies

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Research topics

Technology Adoption and User Behaviour
Digital Marketing and Social Media
Customer Service Quality and Loyalty

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DOI: 10.1080/09593969.2024.2370257

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