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Academic libraries face the risk of obsolescence unless they adopt modern technologies to enhance information and service delivery. A systematic analysis of literature evaluating the situation in Nigeria reveals that academic libraries have not yet adopted artificial intelligence, despite the benefits it offers. This lack of uptake appears linked to low awareness of the relevance of artificial intelligence and limited research examining its role in librarianship. To maintain their relevance and deliver higher quality services, academic libraries are encouraged to embrace technologies such as chatbots, barcode systems, radio-frequency identification, and robotic systems. Deploying these tools can help libraries reconnect with remote users and re-establish their standing within contemporary academic communities.
Many contemporary libraries struggle to maintain relevance in a changing digital environment. Understanding the current status of technology uptake helps educational institutions identify practical gaps in service delivery. By addressing low awareness and adopting automated tools, academic libraries can modernise their operations, serve patrons more effectively, and maintain active contact with remote user communities.
The findings highlight market opportunities for technology providers offering service automation tools, such as conversational chatbots, radio-frequency identification systems, and robotics, specifically designed for university libraries. The intended users are academic library managers looking to modernise operations and remote service access. Because the underlying study is an expository literature review identifying unadopted solutions rather than a tested intervention, practical deployment remains at an early, exploratory stage.
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Purpose: libraries may become obsolete in the twenty-first century unless they begin to harness new technology and improve information and service delivery. This paper examines the potential application and implications of artificial intelligence for contemporary library services in Nigeria. Methods: this paper adopts the expository research approach to evaluate the application and implication of artificial intelligence in contemporary library services in Nigeria. Through systematic analysis of literature, the study addresses how academic libraries can utilize artificial intelligence to support innovative library services. Findings: the column emphasizes that, academic libraries in Nigeria have not yet adopted and applied AI, in spite of the potential that it holds for libraries. Given that there has been relatively little study linking artificial intelligence (AI) to librarianship, this may be because there is a low degree of awareness and adoption of AI's importance in libraries.Conclusions: this column is the original idea from the authors and does not reflect on any copyrighted materials. The column recommended that, academic libraries in Nigeria should fully embrace artificial intelligence like chatbots, barcodes, RFIDs, and robots for delivering quality services and libraries should also leverage on the opportunities presented by artificial intelligence to reconnect their remote users, and consequently re-establish their relevance among the user community
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DOI: 10.56294/dm202336
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