Artificial Intelligence and Supply Chain Management : Implications for the Smart Cities of Tomorrow

Abstract

This scientific article explores the implications of artificial intelligence (AI) in the management of the supply chain of smart cities. The qualitative study collected verbatims from experts and professionals, highlighting themes such as optimizing transport flows, reducing logistics costs and improving environmental sustainability. The quantitative study used the structural equations method with a sample of 200 managers from different industries, showing the importance of AI in supply chain management. AI makes it possible to optimize resources, offer alternative routes, anticipate inventory needs and promote sustainable modes of transport. Stakeholder collaboration and adaptation of business models and skills are needed to maximize the benefits of AI. In conclusion, AI has a significant impact on operational efficiency, costs, sustainability and innovation in smart city supply chain management.