Artificial Intelligence and Crisis Management a Systematic Literature Review using PRISMA

Abstract

This research presents the effects of artificial intelligence (AI) on crisis and risk management in the industrial sector, offering an international view. We examine how AI can improve industries' preparedness and responsiveness to unforeseen challenges. Using Preferred Reporting Items for Systematic Reviews (PRISMA) standards, our systematic review compiled data from research conducted between 2019 and 2023, mainly sourced from the Web of Science and Scopus databases. The analysis, which encompasses 66 articles, reveals a notable concentration of research worldwide. A major challenge identified is the alignment of AI capabilities with the specific crisis management requirements of industries. The results suggest that the advancement of AI is essential for developing innovative strategies in Industry 4.0 and highlight the importance of AI innovation and collaborative practices in strengthening industrial resilience to crises. The aim is to explore how integrating AI into industrial strategies can not only prevent risks but also improve crisis management.