An Analysis of Stakeholders’ Perceptions of Moroccan Secondary School Quality

Abstract

Quality becomes an integral part of a school when the staff’s thinking and vision align with the school’s culture as a global organization. Stakeholders such as school directors, administrators, educational inspectors, and guidance counsellors play a significant role in ensuring quality integration through effective managerial practices in schools. The research study follows a generally inductive qualitative method. The analysis used semi-structured interviews with stakeholders to explore their perceptions of quality in secondary schools. The 24 interviews were conducted, and their responses were transcribed into text, classified, sorted, and coded in the first stage. This was done with two researchers and experts in consultation. In the second stage, we utilized computer-assisted qualitative data analysis software. As a result, the sub-themes from the research have been grouped into 36 major themes in two phases. We identified perceived categories and themes that mainly revolved around the leadership of school heads and their participative management. This research contributes to an analytical discussion of school administrators’ and directors’ perceptions of quality. A set of generic and innovative multidimensional key performance indicators for school quality is finally proposed.