Access to Decentralised Public Healthcare Service Delivery in Rural Areas of Lesotho

Abstract

Despite being a basic right for all citizens of every country, access to healthcare has been a challenge for many people globally. However, the emergence of the COVID-19 pandemic has heightened the need for improvedhealthcare service delivery and access to healthcare globally. The need for improved access to healthcare is especially critical for developing countries as theywere the worst affected in terms of healthcare service delivery by the pandemic. This study, which sought to assess healthcare accessibility in rural areas of Lesotho, is relevant because Lesotho is a country with high poverty levels, and most of the poor people in Lesotho live in the rural areas. The study employed a quantitative design and sampled 200 healthcare users from the rural areas of Lesotho to measure the dimensions of access to healthcare (which refer to the affordability, availability, acceptability and accessibility / accommodation of healthcare) on a 5-point Likert-type scale. The study’s findings showed that healthcare affordability remains a barrier to access in rural Lesotho. This was followed by accessibility and accommodation, then acceptability and availability of healthcare in rural Lesotho. The study then made recommendations to guide health policy makers in Lesotho.