A Systematic Literature Review on Virtual Reality in Supply Chain Management

Abstract

Virtual reality (VR) serves as a transformative tool in modern supply chain management by enhancing efficiency, improving decision-making, and facilitating immersive training environments. Through applications in goods receipt, warehousing, order picking, shipping, and inventory planning, VR streamlines operations and reduces errors by providing interactive simulations and real-time data visualization. VR enables operators to optimize layouts, track inventory, and follow step-by-step instructions for complex logistical tasks, thus minimizing downtime and increasing productivity. Additionally, the integration of VR into logistics contributes to safer working environments by allowing employees to simulate hazardous situations, fostering risk mitigation and accident prevention. As supply chains face increasing complexity, VR emerges as a key technology to promote innovation, reduce costs, and build more resilient, adaptable, and sustainable supply chain networks.