A Framework of the Ethical Use of Artificial Intelligence in Human Resource Practices Using a Systematic Literature Review

Abstract

Artificial intelligence (AI) is integral to modern human resources (HR) practices, enhancing effectiveness and efficiency. Organizations seeking competitive advantage increasingly adopt AI. However, its use raises ethical concerns, including discrimination and misuse of personal data, causing reluctance among HR practitioners. This article aims to develop a framework for the ethical use of AI in HR. It examines AI's utility in HR management and addresses ethical concerns by analyzing literature from 2020 onward, focusing on business and HR research articles. The article contributes to the field by bridging the gap between AI adoption and ethical HR practices. The proposed framework provides actionable strategies for HR professionals to mitigate unethical practices while leveraging AI to improve operational efficiency. This article uniquely addresses the challenges faced by industry practitioners in integrating AI ethically into HR operations, offering practical guidance to navigate this evolving landscape.