2026Open access
Artificial Intelligence for Customer Relationship Management in the Nigerian Commercial Banking Sector
DigitalCommons@Kennesaw State University (Kennesaw State University), Big Data and Business Intelligence
Active, last published 2026
In ict impact and policies
Wallace
Chigona
“Research focused on ICT Impact and Policies and adjacent fields.”
University of Cape TownSouth Africa
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Claim Your Profile01 · About the work
What I study
allace Chigona is a researcher working on ICT Impact and Policies. A fuller summary will appear once they update their profile.
02 · Reach
Publication output and reach
Wallace's work has been cited 1,537 times across 1 active year. Bars show publications per year; the line shows cumulative citation totals across publications first appearing in each year.
05 · Research focus
Topics
ICT Impact and Policies×53ICT in Developing Communities×50E-Government and Public Services×33Innovative Approaches in Technology and Social Development×24Mobile Health and mHealth Applications×18
06 · Where I am
Affiliations
CurrentlyUniversity of Cape Town, South Africa
Research themes (UN SDGs)
07 · Selected work
Recent publications
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