29 May 2026Open access
Digital transformation and relationship quality in automotive retail: Testing commitment-trust theory in hybrid service environmentsPublisher siteActa Commercii, Customer Service Quality and Loyalty
Active, last published 2026
In customer service quality and loyalty
Jade
Field
Scholar“Research focused on Customer Service Quality and Loyalty and adjacent fields.”
University of Johannesburg
South Africa0
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01 · About the work
What I study
ade Field is a researcher working on Customer Service Quality and Loyalty. A fuller summary will appear once they update their profile.
02 · Reach
Publication output and reach
Jade's work has been cited 0 times across 1 active year. Bars show publications per year; the line shows cumulative citation totals across publications first appearing in each year.
03 · Research focus
Topics
Customer Service Quality and Loyalty×1
04 · Where I am
Affiliations
Affiliation on published researchUniversity of Johannesburg, South AfricaDrawn from the institution listed on this researcher’s published work.
Research themes (UN SDGs)
05 · Selected work
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